Privacy Policy
Effective Date: 1 January 2026
1. Introduction
Eres Group Limited (“Eres Group”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our websites, engage with our services, communicate with us, or otherwise interact with our business. This policy applies to www.eresgroup.co.uk and www.eresgroup.com.au.
2. Information We Collect
We may collect personal information including your name, company name, job title, email address, telephone number, postal address, business information, information submitted through contact forms, and information provided during enquiries or business engagements. We may also collect IP addresses, browser information, device information, website usage data, cookies, and analytics information.
3. How We Use Your Information
We use personal information to provide our services, respond to enquiries, manage client relationships, improve our websites and services, monitor website performance and security, send marketing communications where permitted, comply with legal obligations, and prevent fraud or misuse.
4. Legal Basis for Processing
Where UK GDPR applies, we process personal information based on consent, contractual necessity, legal obligations, and legitimate business interests.
5. Marketing Communications
We may send marketing communications relating to our services, events, industry insights, and business updates. You may unsubscribe at any time. We do not sell personal information to third parties for marketing purposes.
6. Cookies and Analytics
Our websites may use cookies and analytics technologies to improve functionality, measure website performance, analyse visitor behaviour, and enhance user experience.
7. Disclosure of Information
We may share information with professional advisers, technology providers, hosting providers, CRM systems, cloud storage providers, and regulatory authorities where required by law.
8. International Transfers
As Eres Group operates in the United Kingdom and Australia, personal information may be transferred between these jurisdictions while maintaining appropriate safeguards.
9. Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, loss, or misuse.
10. Data Retention
We retain personal information only for as long as necessary to fulfil business, legal, and regulatory requirements, after which it is securely deleted or anonymised.
11. Your Rights
Depending on applicable laws, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, and request portability of your personal information.
12. Third-Party Websites
Our websites may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
13. Children’s Privacy
Our services are intended for business users and are not directed toward children under 16 years of age.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our websites with a revised effective date.
15. Contact Us
Eres Group Limited
Websites: www.eresgroup.co.uk and www.eresgroup.com.au
Email: info@eresgroup.co.uk
Registered Office: 13 The Close, Norwich, Norfolk, NR1 4DS
